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Application Analyst III - Epic Hospital Billing/Cl - RT

Absolute Opportunities
Houston, Texas, United States
February 14, 2018

Application Analyst III - Epic Hospital Billing/Cl - RT

Houston, Texas 77250

Bachelors degree

5+ years healthcare with IT

Epic certification

My ideal candidate will have a Bachelor's degree with 5+ years of healthcare IT experience. This candidate will have experience in Epic Billing and Claims and a certification in Epic . Certification Required!

Epic billing and claims Experience


The Application Analyst III performs expert level support and configuration of assigned applications. The position entails assisting, training and supporting customers and junior analysts with the operation and administration of systems. The Application Analyst III possesses the skills to expertly troubleshoot system problems and coordinate solutions with vendors. The Application Analyst III works with customers at all levels in the organization to enhance their understanding of available tools to enhance operational efficiencies. Responsibilities may include creating custom solutions or advanced configuration options to solve operational or workflow issues. The Application Analyst III will take a lead role to troubleshoot issues and problems within related IT teams and conduct appropriate change management. The Application Analyst III is charged with ensuring the services provided contribute to the successful accomplishment of the mission of the department support. The Application Analyst III applies skills in line with TMHS values and goals, to assure the efficient, effective and consistent delivery of high quality IT services.


Select the applicable age group(s) of primary customers/patients served by this position.


I. Provide personalized care and service by consistently demonstrating our I CARE values:

INTEGRITY: We are honest and ethical in all we say and do.

COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.

ACCOUNTABILITY: We hold ourselves accountable for all our actions.

RESPECT: We treat every individual as a person of worth, dignity, and value.

EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

II. Focuses on patient/customer safety

III. Delivers personalized service using company Service Standards

IV. Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

V. Intentionally rounds with patients/customers to ensure their needs are being met

VI. Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job


Duties and Responsibilities are cross-referenced to our Pillars of Excellence and will be transferred to the Performance Evaluation.

PEOPLE (25%)

1. Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional.

2. Clearly articulate ideas and thoughts through written and verbal communications.

3. Establishes effective working relationship with clients.

4. Leads and facilitates meetings as well as develops meeting objectives, agendas and action items.

5. Shares acquired skills with team members through documentation and training.


1. Debug, program and test computer systems and applications.

2. Support and install software applications, including on call support

3. Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs.

4. Works with customers at all levels in the organization to enhance their understanding of available tools to enhance Their understanding of available to tools to promote operational efficiencies.

5. Adheres to system, division and department policies, procedures, guidelines and standards.


1. Provide Technical Support for Application Assigned

2. Creates custom solutions or advanced configuration options to solve operational or workflow issues.

3. Consistently leads medium to large scale projects, including budgets, as defined by the IT PMO.


1. Establishes responsible deadlines and personal work plans and manages time effectively.

2. Accurately completes and submits status reports in a timely manner

3. Prioritizes issue resolution, work requests and tasks effectively.

4. May have some budgetary responsibilities


1. Demonstrates Ability to problem solve and generate innovative solutions in conjunction with customers, vendors, and Information Technology

2. Anticipates client needs before they arise and communicates them to Team Lead or Manager for solution development

3. Resolves problems of moderate to advanced complexity using strong analytical and logic skills.

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. We reserve the right to revise job duties and responsibilities as the need arises.

Required Knowledge, Skills, and Abilities:

1. Bachelor’s degree in Computer Science, Programming, Business Administration, or an equivalent field or formal education in related field with professional certifications.

2. 5+of experience in Healthcare with IT Experience required.

3. Epic certification

4. Present Salary?

5. Salary Expectation?

6. Must be a US Citizen or Green Card holder?