Sign in

Inside Sales Specialist

Thornwood, New York, United States
September 16, 2017

We have partnered with a large Electrical / Electronic Manufacturing company in the Thornwood, NY area to provide them with an Inside Sales Specialist.

Please review the below description and if you are interested please contact:

Vahidin Topcagic at, 314-853-6670

Job Description:


Identifying potential service agreement customers via data mining from various CRM systems as well as networking with field sales and service personnel.

Contacting customers to generate interest in Client Service Agreement coverage and verifying instrument status and contact information.

Generating on a regular basis or upon request Service Agreement renewal quotes for all eligible instruments.

Following up and tracking status of quotes that are not fulfilled with purchase orders to maximize success of service plan sales effort.

Accurately process purchase orders in a timely fashion for new Service Agreements and renewals after revision customer terms and amendments.

Maintaining accuracy and integrity of product desktop (iBase) entries with assistance from service administration team.

Collaborating with Regional Service Management to secure agreements for larger Service Agreement offerings (i.e. Site plans), price/discount negotiations and special terms.

Solid understanding instrument terminology and configurations to ensure correct Service Agreement quoting and consultation of potential customers regarding their coverage options.


Bachelor’s Degree in Business Administration preferred.

Minimum of three years customer service experience.

Strong working knowledge of computers – windows experience preferred.

Solid written and oral communication skills.

Self-motivated and highly productive.

SAP Experience a plus.

Ability to work within a team environment.