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Quality & Continuous Improvement Manager

Leon s Furniture Limited
Bankura, West Bengal, India
September 16, 2017

Dear Candidate,

Greetings from LEON'S FURNITURE LTD. Leon is looking for a super talented Quality & Continuous Improvement Manager

to join our Leon'e Furniture Ltd team. A detail oriented person with a versatile approach, as the projects tend to vary.

Status: Full-time, Exempt

Department: Quality

Location: Charleston, SC

The Quality & Continuous Improvement Manager position is vital to the continued success of Environmental Express as

this position is responsible for the implementation and execution of the Quality program for all products, raw materials,

processes and services. This position will work closely with all areas of the company; primarily Product Development,

Purchasing, Receiving, Manufacturing, Shipping, Sales and Customer Support. In addition, this position works closely

with our contract manufacturers and third party vendors to ensure that our outstanding quality standards and costing

initiatives are upheld.

The Quality & Continuous Improvement Manager tests and inspects products at various stages of the development and

production process and performs basic dimensional and visual inspection of parts, assemblies, final products and

purchased materials. The Quality & Continuous Improvement Manager tracks and interprets statistical data relating to

quality; recommends changes in standards, processes, equipment and materials to facilitate work and maintain quality.

The Quality & Continuous Improvement Manager also interacts with supervisors to determine and resolve quality related


A wide degree of creativity and latitude is expected of this position. This position requires exercising independent

judgment to perform the responsibilities described herein. This job description is not designed to cover or contain a

comprehensive listing of activities, duties or responsibilities that are required by the employee.


Drive Quality Control Program to ensure all products, raw materials, processes and services meet EE’s

exceptionally high quality standards

Design and develop quality documentation, i.e. procedures, work instructions, inspection and sampling plans, as

needed or requested

Maintain documentation and revision level of quality documentation for all products or services

Work with Product Development to create product specific quality processes for all new products

Maintain and communicate all quality data to department managers for problem identification, resolution, loss


Lead and facilitate continuous improvement efforts using Lean, DMAIC, and Kaizen methodologies

Review non-conformities (NCRs) for determining root cause, creating corrective actions, providing customer

follow up and close NCRs within an acceptable timeframe

Perform product and process inspections throughout the development and production process to ensure

consistent quality

Complete regular quality inspection trainings with manufacturing employees to ensure best quality practices are

being maintained

Perform problem-solving tests to develop corrective actions for quality issues and to initiate continuous


Utilize analysis tools such as DOE, Pareto, and 8D to determine quality levels

Adhere to all company safety standards

Report Quality metrics and trends routinely to the company

Coordinate returns to vendors and ensure corrective actions are in place to prevent future defects

Develop ISO certification plan and strategy for implementation

Establish and maintain relationships with vendors to help facilitate the timely completion of projects, negotiate

pricing and ensure the receipt of quality products

Regularly perform pricing and competitive analysis and recommend strategies to improve market position,

improve quality or reduce costs

Physical Demands:

Must be able to sit and/or stand for long periods of time

Must be able to lift up to 40 LBs


Bachelor’s degree, preferably in a Quality or Engineering related field

Experience in high volume manufacturing environment, preferably in plastics or injection molding

Experience of 3-5 years related to quality assurance, lean manufacturing, regulatory compliance, and Six Sigma


Holds Quality certifications in one or more of the following: ASQ/CQE, CMQ/OE, Six Sigma (Green or Black Belt),

or TQM

Hands-on approach to troubleshoot and resolve quality related issues

Detail and Quality focused with strong organization, persuasion and negotiation skills

Ability to present information and respond to questions from various levels within the organization

Self-starter, motivated, team focused and results driven

Strong presentation and time management skills

Assertive, solutions focused, strategic and statistically oriented

Demonstrated history of consistently exceeding corporate goals

Outstanding verbal and written communication skills, with exceptional interpersonal skills

Proficient in the use of MS Office

Preferred Qualifications

Laboratory experience

Experience working in ISO, ISO internal auditor or ISO implementation experience

Experience with GMP Implementation

Experience with Kaizen events and training

Experience with automated equipment or electrical schematics

Experience with Supply Management and Supplier Quality Assurance

Implementation experience with SPC and process capability

Familiarity with purchasing policies and supply chain processes

Familiarity with Minitab or other statistical analysis software

Ability to travel within Canada and United States


Compensation will be based on experience and qualifications. Benefits include paid vacation, 401(k) plan, group medical insurance, long

term disability insurance, life insurance and employee discounts on product.


All applications are appreciated; however, please note, only those candidates selected for an email online interview will be contacted.

Please email your resume using Quality & Continuous Improvement Manager in the subject line.