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technical support executive

Company:
MNC company
Location:
Visakhapatnam, Andhra Pradesh, 530001, India
Posted:
September 16, 2017
Description:

Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.

Improves client references by writing and maintaining documentation.

Participates in development of client training programs by identifying learning issues; recommending instructional language.

Accommodates client disabilities by recommending devices and techniques.

Avoids legal challenges by monitoring compliance with service agreements.

Improves system performance by identifying problems; recommending changes.

Updates job knowledge by participating in educational opportunities; maintaining personal networks.

Accomplishes information systems and organization mission by completing related results as needed.

Competencies and Skills Required

Good communications skills

Ability to listen and active problem solving skills

Good interpersonal skills

Ability to handle pressure

Qualification: graduation/Post graduation

Salary: 1.5 to 3.5 LPA

Location: Hyderabad

For details contact:

Sruthi,HR recruiter, 8886699863