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female candidates for bpo voice

Company:
unique placement service
Location:
Salem, Tamil Nadu, 636001, India
Salary:
10000
Posted:
July 18, 2017
Description:

Oversee product exchanges and returns.

Analyze data and statistics.

Compile and print reports on overall customer satisfaction.

Isolate and identify areas of improvement.

Train agents on how to adequately address problem over the phone or how to write correspondence.

Work with management on customer service initiatives.

Utilize social media to respond to customer complaints and praise.

Supervise customer service managerial staff.

Train managers on how to effectively lead customer service agents.