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female candidates for bpo non voice

Company:
unique placement service
Location:
Salem, Tamil Nadu, 636001, India
Salary:
10000
Posted:
July 18, 2017
Description:

Investigate customer's problems and find solutions.

Communicate with customers via phone, email, or letter.

Hire, train, and terminate customer service agents.

Provide scripts to read from during phone calls.

Handle major incidents that cannot be resolved by agents.

Resolve complaints and order issues.

Ask customers to provide feedback on agents and customer service experience.

Keep abreast of new company products and services.

Issue refunds to customers.