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IT Developer 2

Transcom Worldwide Philippines Inc.
Pasig, National Capital Region, Philippines
June 20, 2017

Competitive Benefits awaits you!

HMO Coverage on your first day

Free shuttle service from major routes

Complete attendance cash bonus plus 1 month free meal

Childcare Center helps working parents look after their children

Special Post Paid Plan that comes with a Free Smart Phone

Comprehensive Healthcare Assistance

Salary Loans with convenient Payment Terms

On-site pharmacy offers medicines at discounted prices

Exclusive discounts on school supplies


*Will serve as the primary escalation point and Subject Matter Experts of contact center application (Chat, Inbound, Outbound, Email, Outbound, Reporting, or IVR) and ensures that issues escalated are resolved in due time

*Good interpersonal, analytical and solution formulation skill

*Understand the whole SDLC process in application development

*Develop applications that meet client requirements, objectives and Service Level Agreements.

*Ensure that all unit tests and peer reviews have been completed to ensure high quality of deliverables

*Document/Updates to Work Instructions and System Documentation as needed

*Investigate and correct production issues encountered during and after implementation.

*Self-motivated, teamwork and hardworking. Able to work in fast-paced environment with deadlines

*Executes implementation of assigned projects within the assigned and approved timeframe.

*Communicate ideas clearly to management and other members of the team


Technical profile:

*BS Computer Science/ Mathematics degree and/or equivalent experience required

*Minimum of 3+ years experience in any scripting language, T-SQL, stored procedures and C++

*Good working experience of contact center technologies such as Altitude and other dialers

*He/She must have knowledge with MS SQL 2005, 2008. SSIS

*Web Application Development experience with ASP, .NET framework is a plus

*Non-technical requirements:

*Eager to learn how a CRM outsourcing company works and how performance is measured.

*Good business communication skills

*Willing to go on-call, extended hours and holidays if necessary.

*Self-starter and eager to learn


*Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology or equivalent.

*Required skill(s): t-sql, Visual Basic, MS SQL Server, ASP.NET, MYSQL.

*At least 2 year(s) of working experience in the related field is required for this position.

*Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Software or equivalent.

*2 Full-Time position(s) available.