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Training Coordinator

Company:
Transcom Worldwide Philippines Inc.
Location:
Pasig, National Capital Region, Philippines
Salary:
-
Posted:
June 20, 2017
Description:

DUTIES AND RESPONSIBILITIES:

• Regularly report online, facilitator-led and self-paced course completion rates (or as specified by internal and external clients)

• Support the different training teams in setting training arrangements – such as training rooms availability and systems-related requests

• Effectively present reports to enable stakeholders create informed decisions

• Facilitate process roll-outs to the members of the training team

• Gather up-to-date information on required tasks as needed

• Maintain keenness and diligence in updating trackers

• Efficiently work on massive amount of data and present high level analyses and interpretation

• Drive compliance on post-training initiatives and evaluations (such as surveys and participants’ feedback)

• Have a working knowledge of data automation

• Maintain accuracy and integrity in all required tasks

QUALIFICATIONS:

• BS/BA degree with at least 1 year experience in a training and BPO environment

• High level of effective interpersonal communication skills with all levels of employees, in both written and verbal correspondence

• Advance proficiency level in using MS Office programs, especially MS Excel.

• Programming is an advantage.

• Flexible, could adapt to changes in plans rapidly and effectively

• Highly accurate in maintaining, updating and organizing data.

• Has high attention to detail, can easily adjust to immediate plan modifications.

• Should have a strong desire to be part of a fast-paced, results-oriented culture.