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LMS Administrator

Company:
Transcom Worldwide Philippines Inc.
Location:
Pasig, National Capital Region, Philippines
Salary:
-
Posted:
June 20, 2017
Description:

This position requires effective communication skills for the following key focus areas (additional responsibilities may be added as the needs of the business change and expand):

*Manage courses and offerings

*Create and maintain course library’s

*Configure course information such as version, pre-requisites and authoring.

*Content archiving and general server maintenance

*Mapping of course classification and system navigation

*Configure online course assessments and surveys

*Record and administer audio assessments

*Manage the Transcom University inbox, responding to general enquires, *troubleshooting and work requests within the service level agreement.

*Work and collaborate with other members of the learning and development team and other functional units of the organization such as operations and quality.

*Communicate Transcom University updates to the business such as system enhancements, outages and course offerings.

*Manage learning requests

*Track and approve course enrolments

*Create audience groups for prescribed training such as compliance training

*Schedule and manage webinar reservation

*Provide basic support and troubleshooting

*Escalate to 2nd level support team issues with the system and communicate with the business

*Evaluate system and recommend enhancements

*Run standard and adhoc reporting on assessment and survey scores, as well as Transcom University utilization, enrollments and learning plans

*Maintain Database including administrator rights, user accounts, current/legacy content, and glossary bank maintenance

Requirements:

*Candidate must possess at least a Bachelor's/College Degree, any field.

*Required skill(s): HTML, JavaScript, Adobe PhotoShop, Macromedia Flash, CSS.

At least 2 years working in a learning and development environment, or knowledge management.

Working experience with an LMS (learning management system) or CMS (content management system) as a trainer, administrator or end user.

Have worked with numbers and understand basic mathematics needed for reporting, analysis

Have worked in a data-driven environment

Applicants must be willing to work in PASIG CITY.

Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent.

Technical Design Skills:

Knowledge for:

*elearning publishing/authoring software such as adobe captivate or articulate

*Html Coding

*Photoshop

*SCORM standards

*Strong editorial skills, including scheduling and tracking deliverables

*Ability to be detail oriented and organized

*Proven ability to manage many simultaneous projects to meet business goals and objectives

*Strong written and verbal communication skills; able to deliver clear, concise information and direction to partners and internal teams

*Highly technology literate; quickly learns new applications and tools

*Ability to effectively solve problems, make decisions and take action, exercising appropriate judgment

*Understanding of basic Instructional Design and Learning Theory Concepts

*Ability to be flexible, resilient and adaptable to changing priorities

*Strong team player who works toward personal team and company goals and is solution focused