Sign in

Helpdesk Support Technician - 171490

Company:
GDKN Corp
Location:
Nashville, Tennessee, United States
Salary:
DOE
Posted:
February 14, 2018
Description:

• Provides support activities in an assigned area.

• Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.

• Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.

• Assist users to resolve computer related problems such as inoperative hardware or software.

• Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support Client's Core Technology solutions, Client's Small Package, Freight and SCS locations to supporting Client's technology infrastructure.

• Associates Degree in Computer Science required Bachelors preferred and A+ certification required.

• Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.

• Strong communication (both verbal and written), problem solving, and decision making skills.

• Ability to work with minimal supervision.

• Highly organized and detail oriented; ability to prioritize daily tasks

Additional Job Details:

• Duties include moving, installing, replacing and testing computer equipment performing software installations and updates, training users, conducting preventative maintenance, preparing reports and conducting audits.

• Additional duties may include performing routine trouble-shooting and problem resolution and providing routine support for customers using Client's software and systems.

"POSITION OFFERED BY NO FEE AGENCY"

CANDIDATE MUST BE US CITIZEN\GREEN CARD HOLDER\PERMANENT CITIZEN OF US