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Japanese Technical Support Dayshift & Fixed Weekends Off

Company:
SYKES Asia Inc.
Location:
Makati, National Capital Region, Philippines
Salary:
60,000-77,000
Posted:
February 14, 2018
Description:

SUMMARY

• As a Japanese Technical Support Agent, you are expected to provide professional and efficient customer support via phone, email and/or chat.

RESPONSIBILITIES

• Accepts inbound calls and handles customer's problems from the products supported.

• Demonstrates a strong customer service orientation and takes responsibility for follow up top ensure customer needs and expectations are met.

• Determines appropriate action to be taken on customer's behalf on prescribed resolution procedures.

QUALIFICATIONS

• Can read, write and speak in Japanese

• Speak and understand at least basic English

• Willing to work on dayshift schedule.

• For foreign applicants, tourist visa must be valid for at least one (1) month and passport should be valid for more than one (1) year

• Willing to work in Mandaluyong

To submit your application, click on APPLY NOW.