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Recruitment Counselor - Exempt, Recruitment #3248

California State University Dominguez Hills
Carson, California, United States
February 13, 2018

Position Information:

This is a full-time, permanent (probationary) position.

Special Working Conditions: Some night and weekend work needed for student activities. Some travel.

Salary Range and Max Salary

The application deadline is: Tuesday, February 27, 2018

The salary range for this classification is: $3,935 - $5,595 monthly.

The maximum salary budgeted for this position by the department is $4,600 monthly.

Conditions of Employment

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Due to the nature of this position, the successful candidate is required to complete a background check prior to assuming this position.

Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Campus Marketing Statement

California State University, Dominguez Hills, was established in 1960 and is one of the 23 campuses that comprise The California State University system. CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of over 12,500 students at the undergraduate and graduate levels. Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide. The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.

Department Marketing Statement

Department: Graduate and Professional Programs/CBAPP

The College of Business Administration and Public Policy (CBAPP) consists of three business departments (accounting/finance/economics, information systems/logistics, management/marketing) and the department of public administration (public administration/criminal justice administration). The College also has a self support online transfer bachelor major applied studies. The College offers two graduate degrees, an MBA and MPA, both in self support and stateside. The MPA program is accredited by NASPAA.

Major Duties

Under general supervision, the Recruitment Counselor performs duties related to the recruitment and enrollment of graduate and professional students to CSUDH CBAPP under the supervision of the Assistant Dean and with direction from the Admission Analyst/Lead. A significant component of this role is to meet prospective students and their families/support systems to provide information about enrollment and admission; these interactions will occur in individual and/or group settings, in person or on-phone. The incumbent must be familiar with admissions policies and requirements in order to communicate these requirements and assess a students eligibility clearly, correctly and effectively. In addition, the incumbent will be responsible for the collection and follow-up of applicant materials to graduate and self-support programs. This position will be responsible for communicating and following established policies especially for international students.


Required Education: Equivalent to graduation from a four year college or university in one of the behavioral sciences, public or business administration or a job related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis

Required Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Masters degree in a job related field may be substituted for one year of the professional experience.

Required Knowledge, Skills and Knowledge:


- CSU Admission and enrollment policies

- Transcript evaluation at college level

- Understanding of bachelor degree programs

- Database and content management systems

- Knowledge of Salesforce preferred


- Effectively manage time, multi-task and manage multiple priorities meeting deadlines

- Provide excellent customer service

- Accurately assess a prospective student's admission eligibility


- Public speaking

- Effective written communication

- Counseling students and families

- Computer applications, web design tools, and customer relationship management systems

Certification: Valid Drivers License


45% - Recruitment for Applied Studies Program

Provide information to incoming students in the Applied Studies program about all aspects of the enrollment cycle, including but not limited to:

- Application process, admission requirements, financial aid process, enrollment process and post-secondary options.

- Communicate to a diverse student population the program admission requirements.

- Represent the University both on- and off-campus to prospective students, and other individuals or organizations involved in the college selection process.

- Plan and implement recruitment activities for assigned organizations or universities, including local travel.

- Evaluate and oversee application processing including collecting application materials.

- Liaison with staff in the College of Extended Education and University Admission and Records on applicant behalf.

- Advise prospective students on curriculum qualifications.

- Update website information for Applied Studies in accordance to processes and policies within the University.

- Maintain prospective information and develop relationships to enroll incoming undergraduate students.

- Utilize CRM and Oracle databases to develop strategic communication work flow.

- Provide status reports on applicant progress during the admission cycle.

35% - Strategy and Communication Coordination

Coordinate with Admission Analyst lead with the following:

- Developing relationships within the University and external community members to recruit and retain students.

- Assist in the development and delivery of on-campus events and programs for counseling groups and individuals.

- Coordinate the ongoing strategic communications with prospective students, including email, print, and other media.

- Seek, enroll, and coordinate the registration and travel logistics of recruitment visits.

10% - Graduate Programs Recruitment:

Provide information to incoming students in the MBA/MPA/Certificate programs in the enrollment cycle and provide secondary assistance to the Admission Lead.

10% - Other duties as assigned.

To Apply Please Visit:

To apply for this posting (Non-CSUDH Employees):

Step 1: Select and read the qualifications for the position you are interested in

Step 2: Click 'Apply Now' at the bottom of the screen

Step 3: Login or Register (Create Username and Password)

Step 4: Select apply with or without resume

Step 5: Provide contact information and answer required questions

Step 6: Click 'Submit'

Closing Statement

California State University, Dominguez Hills, is an equal employment opportunity employer, and is strongly committed to achieving excellence through a diverse workforce. The University actively encourages applications of all qualified individuals.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms please visit,

Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771 or the Academic Affairs Personnel Services Office at (310) 243-3766.

Clery Act crime statistics for CSUDH are available at, or by calling University Police at (310) 243-3639.

Upon appointment all candidates must furnish proof of eligibility to work in the U.S.

The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9