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Audio Visual (AV) / Video Teleconference (VTC) Engineer

By Light Professional IT Service
Fort Belvoir, Virginia, United States
February 13, 2018


Receive, process, and disseminate intelligence information via state of the art electronic multimedia systems for the U.S. Army Intelligence and Security Command (INSCOM) at Fort Belvoir and Springfield, VA, INSCOM facilities in the Continental United States (CONUS) and outside CONUS (OCONUS) to include, Major Subordinate Commands (MSCs), and MSCs and sites OCONUS. The support requirements include visual information, multimedia network operations, operational maintenance, storage management, service desk, information assurance, engineering & installation, application maintenance, web services and communications support for the continued operations and future maintenance of the automated systems necessary to support INSCOM’s missions.


● Provides support and services in the AV Engineering Team supporting a DoD organization with video teleconferencing services.

● Resolves system operational problems by troubleshooting and performing fault isolation.

● Repairs, replaces, or reprograms faulty equipment, as required.

● Schedules AV/VTC sessions, maintains a call schedule and coordinates reservations and scheduling of AV/VTC services with outside agencies for executive level users.

● Performs setups, tests, adjustments, operations, and shutdowns of equipment in support of AV/VTC sessions.

● Provides client consulting and training on control, interfaces, and use of the audio/visual and VTC equipment.

● Acts as equipment custodian and performs inventory asset management and accountability functions.

● Provides life cycle refresh projections for AV/VTC infrastructure and AV equipment build out projects.

● Conducts site surveys to establish AV/VTC Systems and equipment customer requirements.

● Provides on-site support primarily at main customer site location; provides occasional alternate or satellite site support and/or travel as needed.

● Responsible for evaluating, designing, documenting, installing, implementing, testing, maintaining, operating, removing and upgrading, and modifying video teleconferencing equipment systems.

Required Experience / Qualifications (Must Have)

• Minimum Education: Associates Degree in related field or 5-7 years of relevant experience.

• Minimum Experience: No Less than 3-5 years current experience in designing, installing, and configuring VTC systems.

• Security Clearance: TS/SCI

• DoD 8570 Baseline Certification; IAT Level II Certified – Security+ CE

• Ability to perform duties in the DOD classified and unclassified environments including use of KIV-7 encryptions keys for ISDN/IP classified connectivity.

• Knowledge and use of IEEE 802.3 Ethernet, TCP/IP, QoS, ISDN, Firewall Traversal, SIP, H.323, relevant video standards as well as DoD Video Security Technical Implementation Guides (STIG) processes, familiarity with and ability to comply with the Defense Information Systems Agency (DISA) operational guidelines.

• Working knowledge of SIP, ISM, H232, H320, H460, TLS, RTP, SRTP, TCP/IP and UDP; content control protocols, video compression standards; packet analyzers; routing protocols and networking fundamentals; Tandberg, Polycom and Cisco video and voice technologies.

• Working knowledge and experience configuring Tandberg/Cisco/Codecs.

• Knowledge of AMX, Crestron, or Extron control systems.