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Sr. eCommerce Marketplace Analyst

Company:
CultureFit Technology Staffing
Location:
Schaumburg, Illinois, United States
Posted:
February 19, 2018
Description:

RESPONSIBILITIES:

Responsible for maintaining marketplace presence and relationships.

Monitor and improve marketplace performance, taking proactive steps to avoid issues when possible and quickly correct them when necessary.

Produce financial reports and data analytics using SQL, Excel and Tableau.

Provide recommendations and implement merchandising and pricing strategy effectively to drive a high conversion with a high market sale price.

Analyze sales patterns by category on all listings to identify opportunities and to investigate unexpected sales declines.

Assist in identifying and launching new Marketplace opportunities, including logistical needs, pricing and implementation.

Reviews storefront listings for completeness. Responds to internal requests for listing changes and updates.

Work closely with Manager, Digital Content to overcome storefront publishing errors.

Monitor exception reports and escalates issues to middleware firm.

Assist in increasing listing visibility and traffic through marketplace tools and promotions.

Work with eCommerce Analyst and IT to resolve errors that cannot be fixed by content manipulation or middleware/storefront service tickets.

Monitor storefront feedback systems to address negative customer reviews. Solicit further customer feedback or request removal of invalid reviews. Report trends and results to the eCommerce Analyst.

Develop new ways to increase brand awareness on marketplaces, including the management of customer review solicitations.

Own P&L responsibility for channels.

Identifies opportunities to increase sales through the analysis of different selling patterns between catalogs, the website and online Marketplaces. Request inventory buys specifically for marketplaces and monitors item performance against those requests.

EDUCATION & EXPERIENCE REQUIRED:

Bachelor’s Degree in Math, or other related Disciplines

3+ years of eCommerce experience in direct 3P marketplace management including eBay, Walmart, Amazon, Jet.

Expert knowledge of MS Excel a plus; advanced Excel skills required.

Experience with Tableau reporting tools.

Experience with CMS platforms desired.

Intermediate MS Word and PowerPoint

Experience in owning P&L responsibility.

Experience in managing team members.

The successful candidate has impeccable project management skills and is experienced at driving operational excellence in a digital environment.