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Customer Service Representative

Company:
ECHRS Manpower Services
Location:
Cebu City, Central Visayas, Philippines
Salary:
20000-25000
Posted:
February 18, 2018
Description:

We are looking for a customer-oriented service representative.

Manage large amounts of incoming calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines.

PLS LEAVE CONTACT NUMBER IN YOUR RESUME