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inbound call center agents

investec strategy group
Johannesburg, GP, South Africa
January 17, 2019


No experience agents gets trained in establishing insurance policies by obtaining client information; determining eligibility; maintaining database.

Maintains database by entering new and updated customer and account information.


Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.

Processes customer and account source documents by reviewing data for deficiencies

Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data, combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.

No experience needed, skills development training provided,have grade 12 or equivalent, multilingual ability and knowledge of call centre operations of is added advantage,

Apply online OR call 0638061014 or 0605894104 .Basic salary begins from R5000 per month after probation .