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Guest Relations Agent abroad (5-star hotel)

Company:
ClarusApex
Location:
Erbil, Kurdistan Region, Iraq
Salary:
750$
Posted:
February 19, 2018
Description:

Our constant Employer is actively looking for experienced Guest Relations Agent for work in 5-star hotel in Erbil, Iraq.

Our Customer is a luxury city-center hotel offering a unique pre-opening experience and career progression. The hotel raises the level for sophistication and luxury with a stunning look and ambience. This 5-star property stands out as an oasis of glamour and serenity. This Hotel is the true essence of Middle Eastern Hospitality. It offers the ultimate combination of outstanding amenities and a perfect location to welcome guests for business and leisure.

Responsibilities:

Welcoming guests in a friendly and professional way

Addressing and escalating customer complaints

Review arrival lists to welcome guests

Attend to special guests (e.g. VIPs) and answer their inquiries

Provide information about amenities, area and venues and promote services

Anticipate guest needs and build rapport with customers

Record information in the logbook daily

Ensure compliance with health and quality standards

Benefits:

Salary 750 USD

High quality staff housing, sharing

Swimming pool, Gym, Games room

Visa, Flight ticket (1 incoming, 1 return)

Medical insurance coverage

Laundry, Meals and Transportation

21 calendar days’ annual leave and 12 public Holiday

2 years’ contract

Requirements:

Fluent English

Professional in dealing with the guests

2 years’ experience

Knowledge of Opera and Micros will be an advantage