Guest Experience Associate

Job Description

Description:

Job Description –Guest Experience Associate

Tee 18 Golf’s Guest Experience Associate are responsible for supporting and sustaining our culture while driving business results. As a Guest Experience Associate you have the opportunity to make a real impact on your Tee 18 Golf, your team and your community. If you are passionate about people, sports and thrive in a performance-driven culture, we want you on our team!

We’re looking for someone who:

Is friendly and genuinely cares about the happiness of others

Takes accountability for their actions and takes pride in their work

Has a can-do attitude and asks “what else can I do?”

Is a good teammate who provides—and values—honest feedback

Likes to make hard work fun

Has a passion for making great guest experiences

Interested? Check out the responsibilities and requirements below and then fill out an application!

Primary responsibilities of the Guest Experience Associate position include:

Performs daily operations including working well with Tee 18 Golf team members, taking, preparing and delivering guest food & beverage orders, and cleaning and maintenance of Tee 18 Golf equipment and facilities.

Effectively complies with all processes and procedures to ensure operational excellence.

Ensures food safety practices that comply with federal, state, and local regulations.

Strives to meet Tee 18 Golf weekly sales goals, service times, and guest experience goals.

Perform weekly & quarterly business reviews with the Assist Managers and uses the data & feedback to implement sustainable growth & success measures.

Maintains current and accurate data in corporate systems to include Point of Sale, Scheduling, Time & Attendance, Open & Close Checklists, Corporate & Small Group Event checklist.

Ensure quality and a 5-Star Guest experience every time.

Complies with scheduling requests covering the necessary shifts across hours of operations and guest demand.

Fill in where necessary should the needs of the business require.

Lead and model Tee 18 Golf’s cultural beliefs creating employer of choice experiences to ensure team members feel valued, appreciated, and set up for success.Requirements:

Job Requirements include:

2+ years of restaurant shift management experience

2+ years of restaurant server and / or production experience

Must be available to work weekends, especially during Winter months given the demand & seasonal nature of this business

High School Diploma or equivalent

Valid driver’s license

Be at least 21 years of age

Must be able to stand for long periods of time (10 hours) on any given day

Need to be able to lift minimum 50 pounds

Full-time