Customer Service- Bilingual (English and Spanish)

Job Description

We are seeking a friendly, professional, and customer-service-oriented individual to join our leasing office team. This position is ideal for someone who enjoys interacting with people, is comfortable working in a fast-paced office environment, and has strong computer and communication skills.

The candidate must be bilingual in English/Spanish. Organized, and able to provide excellent customer service to current and prospective residents.

Responsibilities:

Greet prospective and current residents in a professional and welcoming manner

Answer phones, respond to emails, and assist with general office communication

Show available apartment units and property amenities to prospective tenants

Assist with leasing paperwork, applications, and resident files

Perform administrative and data entry tasks accurately

Maintain organized records and documentation

Provide support to the property management and leasing team as needed

Deliver excellent customer service and maintain positive resident relations

Qualifications:

Strong computer skills and comfort learning property management software

Professional phone presence and communication skills

Friendly, outgoing personality with strong interpersonal skills

Organized and detail-oriented

Ability to multitask in a busy office environment

Previous leasing, property management, customer service, or administrative experience is a plus, but not required

Additional Information:

Leasing experience is helpful but we are willing to train the right person

This role is ideal for someone who enjoys working with people and being part of a team-oriented environment

Full-time