Email Chat Support Representative

We are seeking an Email Chat Support Representative to provide exceptional customer service through email and live chat platforms. The ideal candidate will respond to customer inquiries, resolve issues efficiently, and maintain a professional and friendly tone.

Responsibilities:

* Respond to customer emails and chat messages

* Resolve customer concerns and complaints

* Provide product and service information

* Escalate complex issues when necessary

* Maintain accurate customer records

Requirements:

* Strong written communication skills

* Customer service experience preferred

* Ability to multitask and work independently

* Basic computer and typing skills