Tellers will perform transactional duties to serve members by receiving or paying out funds with high degree of accuracy. Tellers will also maintain accurate transactional records while providing excellent service to all members.
• Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate, and efficient member transactions.
• Process member transactions, including but not limited to deposits, withdrawals, transfers, issuing negotiable items, making loan payments, night depository bag deposits, and check cashing with proper holds where applicable.
• Maintain an up-to-date and comprehensive knowledge on credit union products and services, policies and procedures, rules and regulations for teller operations, including security and robbery procedures, etc.
• Actively learn credit union products and services in an effort to promote, explain, and cross-sell other credit union services such as consumer and mortgage loans, IRAs, certificates, safe deposit boxes, debit and credit cards, online banking, money orders, etc.
• Balance cash drawer at the end business day.
• All other duties as assigned.
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