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Navigator / Lobby Concierge - Renaissance Hotels (16001PT8)

Company:
The Vinoy Renaissance St. Petersburg Resort & Golf Club
Location:
Saint Petersburg, Florida, 33701, United States
Salary:
DOE
Posted:
November 29, 2016
Description:

Share what inspires you, and help others discover the world as you go. Explore, uncover, share, inspire. At Renaissance Hotels.

The Vinoy® Renaissance St. Petersburg Resort & Golf Club located at 501 Fifth Avenue, St. Petersburg, FL, and 33701 is currently hiring a Navigator / Lobby Concierge.

Navigator / Lobby Concierge: Renaissance Navigators use their passion for discovery to add creativity and originality to the way they deliver unique and personalized experiences to guests and associates alike. The successful Navigator is an innovator, always challenging the status quo; they are relentless explorers, constantly seeking out the latest and greatest in local happenings; and of course they are relationship builders, continually nurturing and expanding their networks.

Renaissance guests are not looking for the typical tourist attractions, they are looking to experience the town as a local. So we are looking for an individual that is extremely passionate about the locale – someone who takes pride in their expertise, their community relationships, and their up-to-date knowledge of trends in food, wine, art, culture, and events. The Navigator will use knowledge and expertise to build, maintain, and update a catalog of local offerings – from restaurants and bars, to shops and museum exhibits, and everything in between. He or she will not only be responsible for delivering this information to guests, but also for educating other associates so they can deliver this information to our discoverer guests as well.

No matter what position you are in, there are a few things that are critical to success: making sure you have a safe work environment, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, completing paperwork and documentation, and protecting company assets. The essence of the Navigator role is about getting out from behind the Navigator desk (you’ll be sitting, standing, and walking around for most of your day) and taking a hands-on approach to your work (move, lift, carry, push, pull and place objects, 10 pounds or less, by yourself). Doing all of these things well (and other things that come your way) is the foundation of the job. Ultimately, the real hallmark of the Navigator role is driving a best-in-class guest experience, inspiring guests and associates alike to live life to discover.

Renaissance Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.