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Customer Service Representative

Company:
Career Hunter Recruitment Solutions
Location:
Mandaluyong, National Capital Region, Philippines
Posted:
November 29, 2016
Description:

Qualifications:

- Bachelor's degree with or without BPO Experience

- 3 years in college with at least 6 months relevant experience in BPO

- 2 years in college with at least 6 months relevant experience in BPO

- Excellent communication skills

- Willing to work in night shift

- Willing to work either in Eastwood, Cubao, Taguig or Mandaluyong

Job Description:

-Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns

-Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

-Update customer information in the customer service database during and after each call

-Work with the management team to stay updated on product knowledge and be informed of any changes in company policies

-Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers

BENEFITS:

- Join the world’s leading organization offering management consulting, technology and outsourcing services. Working with clients in more than 120 countries collaborating with them so they can achieve the business goals. A company that will build extraordinary career and play a key role in transforming organizations and communities around the world!

- Enjoy competitive monthly salary

- Monthly Allowance.

- Enjoy health card for you and your love ones

- Enjoy work life balance thru your leave benefits

- Enjoy government mandated benefits

- Salary Increase depending on performance

- Enjoy company events

- Training for professional development

- This is a proby to regular employment.

"Terms and Conditions Apply"

Other Offers:

1. 25,000 signing bonus for first 50 hires.

2.Buffet Dinner in The Heat Shangrila for first 100 hires.

Salary range is 21,000-27,000