Sign in

PBX/Telephone System Technician

ProTel Support, LLC
Denton, Texas, 76205, United States
November 28, 2016


Full-Time Phone Service Technician who has experience with business or industrial telephone systems (Nortel, Fortinet, NEC, etc.) and maintenance of associated internal wiring and sets. Experience with computer hardware and repair is a plus but not required. The position will service facilities located in North Texas.

Education & Experience

Expertise in wiring infrastructure, sets, and troubleshooting of dial tone / T1 problems to the demarc

Familiar with installation and maintenance of telephony equipment, cabling, and related documentation

Telephone and computer experience. Including but not limited to: pulling cable (Cat3 & Cat5), terminations (110, 66, Krone, RJ11 & RJ45) up to 100 pair cables and troubleshooting wiring / CO dial tone problems

Excellent ability at multi-tasking, setting priorities and tracking issues concurrently, with minimal supervision

Experience with outside plant or premise wiring installations

Knowledge of job drawings, sketches, prints and other project documentation

Possess good interpersonal skills and customer service experience

Working knowledge of test equipment (butt set, volt meters)

Some administrative work to include personal time sheets, vouchers, advanced requests processed as required

Maintain confidentiality, safety, and security standards at all times on assigned projects

Experience with Cisco routers, switches and hubs a plus

Long term career minded

Must have telephone system experience

Must be available for 24 7 callout

Must be able to pass a background check

Must be able to lift 50 pounds

Must be able to climb, squat, bend, and sit for prolonged periods of time

High School Diploma

Valid Driver’s License

Strong communication skills; both written and verbal in English