Full-Time Phone Service Technician who has experience with business or industrial telephone systems (Nortel, Fortinet, NEC, etc.) and maintenance of associated internal wiring and sets. Experience with computer hardware and repair is a plus but not required. The position will service facilities located in North Texas.
Education & Experience
Expertise in wiring infrastructure, sets, and troubleshooting of dial tone / T1 problems to the demarc
Familiar with installation and maintenance of telephony equipment, cabling, and related documentation
Telephone and computer experience. Including but not limited to: pulling cable (Cat3 & Cat5), terminations (110, 66, Krone, RJ11 & RJ45) up to 100 pair cables and troubleshooting wiring / CO dial tone problems
Excellent ability at multi-tasking, setting priorities and tracking issues concurrently, with minimal supervision
Experience with outside plant or premise wiring installations
Knowledge of job drawings, sketches, prints and other project documentation
Possess good interpersonal skills and customer service experience
Working knowledge of test equipment (butt set, volt meters)
Some administrative work to include personal time sheets, vouchers, advanced requests processed as required
Maintain confidentiality, safety, and security standards at all times on assigned projects
Experience with Cisco routers, switches and hubs a plus
Long term career minded
Must have telephone system experience
Must be available for 24 7 callout
Must be able to pass a background check
Must be able to lift 50 pounds
Must be able to climb, squat, bend, and sit for prolonged periods of time
High School Diploma
Valid Driver’s License
Strong communication skills; both written and verbal in English
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