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Production Technician/Computer Hardware Repair/Computer Support/Linux

Company:
Placement Valley
Location:
Saint Petersburg, Florida, United States
Salary:
Max salary is $35,000
Posted:
December 06, 2016
Description:

About Job

Job title: Production Technician

Job type: Direct hire

Job function: Research

Industry: Computer Hardware

Experience level: Associate

Education level: Some college coursework completed

Job classification: Technicians

Compensation: Max salary is $35,000

Location: Saint Petersburg, FL

Zip code: 33701

Skills: • Excellent oral and written communications skills, • Excellent problem solving and troubleshooting skills, • Experience in troubleshooting Linux (Centos, and Ubuntu), and Microsoft operating systems

Experience required: 3 Years

Relocation assistance: No

Visa requirement: Only US citizens and Green card holders

Number of positions: 1

Job Description:

Job Summary

The Production Technician is responsible for identifying and resolving hardware and basic software issues. Additionally, the Production Technician is also responsible for repair, maintenance, and tracking of client equipment and operating within client Service Level Agreements.

Tasks:

• Build custom components and configure existing parts for use

• Maintain, update, and test computer hardware and associated devices

• Repair and update hardware and devices, including testing and evaluating equipment

• Install and configure computer hardware and associated devices

• Manage and respond to help tickets, documenting interactions

Principal Responsibilities: (Essential Function) Hardware Repair

• Complete all steps necessary to fully configure equipment for new hires and client systems

• Replicate and resolve customer issues in the hardware environment

• Prioritize the day’s repairs to ensure that all equipment is returned to users within each Client’s Service Level guidelines

• Prepare Manufacturer Repair orders for damaged equipment

• Provide feedback on processes and technical documentation to assist in verification of order completion issue.

Other

• Perform special projects as assigned by management

• Stay current on Original Manufacturer Equipment policies, changes and maintenance procedures for their equipment

• Continually update technical information and best practices concerning proprietary application

• Accountable for all assets handled, including but not limited to, virtual tracking, physical tracking, and physical condition

Job Requirements

Skills

• Excellent oral and written communications skills

• Excellent problem solving and troubleshooting skills

• Experience in troubleshooting Linux (Centos, and Ubuntu), and Microsoft operating systems

• Basic network knowledge of networks and network systems Education

• A+ Certification is a plus Experience

• Computer hardware repair or computer support experience

Education

A+ Certification is a plus

Experience

Computer hardware repair or computer support

Company Description

It is the next generation cloud computing and big data video search software company. We provide enterprise customers with Hyper-converged, All-in-one, private cloud computing and big data video software products. It provides end-to-end private cloud computing based VSaaS solutions, developed by over 100 leading technologists and software engineers over a span of 3 years.

It invests heavily in R&D and secures its intellectual properties alongside working hand in hand with the world’s top research universities and R&D centers.

Mohit Gandhi

Recruiter

Placement Valley

Phone: 702-475-5987

Email: info@placementvalley.com