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Restaurant Manager

Black Lion Group
Lagos, Nigeria
November 29, 2016

Job brief

We are looking for a resourceful Restaurant Manager. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.


Coordinate the entire restaurant/hotel operation, including front-of-house and back-of-house

Deliver superior guest services and ensure absolute customer satisfaction

Respond efficiently to customer complaints

Enforce and offer the best quality of products possible

Organize and supervise shifts

Appraise personnel’s performance and provide feedback to keep them upbeat and productive

Estimate consumption, forecast requirements and maintain inventory

Track compliance with sanitation and safety rules and regulations

Control costs and cut waste

Successfully promote and publicize the brand

Nurture a positive working environment and lead by example as restaurant supervisor

Track operations and start corrective actions


Proven working experience as restaurant manager or restaurant general manager

Demonstrated career experience in customer service management

Extensive food and beverage knowledge

Proficiency in English

Computer literacy and familiarity with restaurant management software

Strong leadership, motivational and people skills

Acute financial management skills

Culinary school diploma or BS degree in Business Administration