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call centre representatives

Company:
Cape Resources
Location:
Johannesburg, GP, South Africa
Posted:
November 25, 2016
Description:

We looking for customer service- oriented agents, to act as contact and liaise with customers,

Provide product/ service information and resolve every emerging emerging problem effectively.

The target is to esure excellent service standard and maintains high customer satisfaction.

In as far as no relevant working experience is required you will need to posses

Good / strong communication skills

Good / strong interpersonal skills

People oriented / service driven ability

Responsibility

Effectively manage large amount of incoming calls

Meet personal / team targets

Identify /asses customer needs

Handle complaints with appropriate solutions and alternatives.

Keep records of customer interactions.

Have at least metric or equivalent qualifications and be aged 18 – 30 years

Caped basic pay +commission of up to R 6000

apply online or whatsaap 0839437842 or fax CV to 0865586058