Orkin Canada is a leader in advanced sanitation and environmentally friendly pest elimination services. For more than a half-century Orkin Canada has set the standard for the pest control industry in Canada. Our professionals prevent and manage pests in all categories of business - from residential to commercial to manufacturing, industrial, shipping, mining, grain and government.
We have an opening for a full time permanent Branch Manager at our Calgary branch. Duties will include:
Identify and provide training and development to staff in order to deliver the highest level of customer service and in order to meet Quality Service Standards
Develop an understanding of the Orkin’s clients in order to create an extraordinary customer experience
Maintain a safe work environment for all personnel and ensure compliance with all policies, laws, and regulations.
Ensure all branch personnel understand both company and branch objectives. Cultivate relationships and maintain respectful communication with internal and external customers
Develop and follow through on action plans to achieve company goals and targets
Analysis of profit and loss statements and understand the impact of changes
Maintain a close working relationship with senior management and executives in order to ensure progress at both the branch and organizational level
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws, this includes: interviewing, hiring and training; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and motivating staff
Bachelor's degree or five to seven years of related experience and/or training; or equivalent combination of education and experience.
Proven sales ability
Past experience in successfully managing a team of 10+ employees
Pesticide applicators license.
Strong working knowledge of Microsoft Office (Word, Excel, and Outlook)
Strong understanding of the Occupational Health and Safety Act (and regulations)
Superior communication (verbal and written), presentation, interpersonal, and time management skills
Valid Driver’s License
Will undergo a criminal background check and be subject to personality / cognitive ability testing and interviews
We provide a competitive salary/bonus package, benefits, and the potential for growth.
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