Bachelor’s Degree required
7-10+ years directly related experience designing, implementing, and supporting SAP Financials solutions
Prefer 3+ Full Lifecycle Implementations
Knowledge of SAP ECC 6.0, Business Intelligence, BOBJ, BPC, data warehousing, application and design integration, SOA, Microsoft.Net, ABAP, web services and workflow/process automation
Perform analysis to gather requirements for integration with new SAP modules (MM, SD, HCM, BW/BI, PM and FSCM)
Responsible for the configuration and ownership of our clients implementation for their functional area (FICO, PS and BPC)
Responsibility for the optimization of processes throughout their lifecycles from Analysis thru Design, Implementation, Execution and Innovation. Support SAP and various ancillary systems related to a business area.
Support the SAP FICO implementation, reviewing ticket backlog, prioritizing issues and working them to resolution
Help implement SAP improvement projects as required
Drive system remediation projects to completion
Quickly understand business needs and translate that understanding into a form that leads to the creation and/or composition of better process, organizational and/or technology solutions in line with best practices and standards
Learn the ins and outs of the existing solutions and identify potential improvement opportunities for system integrations
Elicit and effectively communicate internal and external customer requirements for system and process changes
Analyze and document as-is process and complete supporting documentation, including process diagrams
Discover process gaps
Establish process performance measurements to be able to constantly monitor, control and report end-to-end process performance
Contribute to process community
Develop and maintain best process management approach for Business and IT
Define, document and communicate future state solutions
Perform feasibility studies/solution reviews and make appropriate recommendations
Understand and ensure that quality standards are met
Oversee development and maintenance of documentation (test scripts, specs, etc) in Solution Manager
Understand the supported line of business from end-to-end and its impact on other business areas
Understand and follow project life cycle and solution development life cycle methodology
Knows help desk procedures
Understands business/IT Integration principles
Creates functional specifications and delivers them to developers/engineers when unable to handle changes with configuration
Performs unit testing and integration testing of software changes
Communicates process and system changes to continuous education team
Assists with UAT
Coordinates new SAP releases with business process owners, super users, developers and basis team
Troubleshoot configuration problems, research OSS notes, creates OSS notes
Perform updates to training tools and knowledge warehouse as needed
Assists in development
Monitors metrics around SAP Tier 1 support
Extensive functional and technical knowledge for troubleshooting issues to determine whether process, ABAP or configuration changes are needed
Other duties assigned as needed
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