• Ensures a personalized service to our colleagues, guests/clients.
• Greet guests upon arrival, escort them to their meeting room booked.
• To be able to explain the facilities and services available for their comfort and pleasure with the collaboration of the Front Desk staff.
• Serve meals, snacks, cocktails and other food and beverage items in the meeting rooms and boardrooms.
• Remains immediately available during assigned shift to respond to guests’ needs.
• Coordinates with Front Desk, Office Assist and Housekeeping services by notifying them on the status of the meetings, coordinating special request of guests/clients and to inform of the appropriate time to provide cleaning. .
• Maintains adequate par stock of Food and Beverage items necessary to meet the needs of guests as approved by Admin. Maintains a harmonious relationship with the pantry ladies to ensure pantry and all other assigned areas in a neat and serviceable condition. Reports deficiencies or safety hazards to Admin.
• Ensures a consistent level of service.
• Maintains confidentiality of guest information and activities. Provides documentation on a daily basis to the Front Desk Agents on special requests and particular likes and dislikes of each guests/clients which is to be used by the staff for future visits and updated in the Guest’s History Profiles
• Performs other job-related duties as assigned.
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