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Installation Coordinator

Benfield Electric of VA
Manassas, Virginia, United States
March 17, 2017

This position is responsible for assisting in the management of all installation projects, order materials and supplies needed to install orders per generator specifications, schedule installers and coordinate with customers as to job-site readiness, prepare forecast and participate in daily and weekly operational call • Make initial contact with customers and coordinate installation schedule of all generator equipment. • Work with the salesperson and customer when there are any special installation requirements. • Schedule installation to meet the customers desired installation date. • Keep up with changes in the job and schedule requested on-site meetings and walk-throughs. • Perform pre-job on-site checks when necessary. • Work with the salesperson to inform them of needed change orders if necessary. • Order all necessary material for the installation in the appropriate time frame. • Work with the Warehouse Manager to make sure the material is received. • Communicate any material related issues to the salesperson and work with them and the customer when necessary. • Maintain the schedule and review it daily with the Warehouse Manager to insure jobs are pulled for the technicians as required. • Schedule the installation technicians according to jobsite readiness. • Coordinate any special timing requirement with the customer or any special needs such as pre-job, on-site meetings. • Review the schedule as needed with the Installation Manager and the Salespeople. • Obtain detailed information from the technicians when the job is not completed the same day on the progress of the job. • Assure paperwork is properly filled out by technicians. • Verify that job is completed per company policy • Review inventory used with the technicians and make any adjustments • When necessary, coordinate partial billings with the Installation Manager and submit partial billing approvals. • Send out final invoices and follow up with customer. Qualifications Required: • High School Diploma or Equivalent education required • Undergraduate degree preferred or equivalent coordinator experience in a construction or industrial environment • Ability to work in a fast paced environment • Strong business acumen • Excellent computer and communication skills • Excellent interpersonal skills • Strong detail orientation a must • Excellent Multi-tasking ability • Clean Driving Record & Valid Driver's License. • Flexible work schedule is a must with the ability to work nights and/or weekends as necessary.