The role of an air hostess crew member is to provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight. They're trained to deal with security and emergency situations which may arise and can administer first aid to passengers.
• attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight. Crew are also informed of flight details, the schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairs;
• carrying out pre-flight duties, including checking the safety equipment and security checks, ensuring the aircraft is clean and tidy and that the information in the seat pockets is up to date and that all meals, drinks and stock are on board;
• welcoming passengers on board and directing them to their seats;
• informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;
• checking all seat belts and galleys are secure prior to take-off;
• making announcements on behalf of the pilot and answering questions during the flight;
• serving meals and refreshments;
• communication skills;
• exceptional customer service;
• confidence in dealing with a range of people;
• team working skills (different teams may be worked with every day) and be able to be supportive of colleagues;
• discretion when dealing with VIPs/royalty;
MODE OF APPLICATION
All interested applicants should forward their CV to the HR through this email: email@example.com
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