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Japanese Customer Service Support- Quezon City

Company:
J-K Network Services
Location:
Makati, National Capital Region, Philippines
Salary:
P80,000
Posted:
November 15, 2016
Description:

Position: Japanese Customer Service Support

Location: Quezon City

Salary: P80,000

Benefits:

• Language Premium

• Non-taxable Allowances

• Performance Bonus

• Retirement Plan

• Life Insurance

• Medical Insurance with dependents covered

• Leave Benefits

Schedule: Shifting Schedule

Heads needed: 2

Responsibilities:

• Provide support using different methods of communication (phone calls, e-mails and chats)

• Identify the problem and provide solutions using department tools, resources, business judgement and expertise that could increase customer confidence using products offered.

• Manage the customer service mailbox to address concerns sent by the Japanese customers.

Requirements:

• Native/ Non-native Japanese speakers

• Proficient in Japanese speaking, reading or writing

• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field

• Preferably 1-4 yrs. of experience specializing in Customer Service or equivalent

• Must have Good English communication skills both verbal and written

HOW TO APPLY?

Kindly send us your resume in word file to bolb0v@job2r.com or you can call/text by our official numbers:

Globe: 0936-973-4028/ 0915849 3035

Smart: 0929-315-9901

Sun: 0932-461-0812

DISCLAIMER: We are not contractors and this is DIRECT HIRING. You will not sign any contract with us and we will not deduct any amount from your salary in case that you will be hired by one of our clients.

YOU CAN REFER YOUR FRIENDS! (*We give referral bonus if they get hired.)

Kindly address your message or text to Ms. Joemi so that we know that you are applying for this opening. Thank you and we are looking forward to your application. God bless you always!

J-K Network Services