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Customer Service Reps

Company:
Kelly Services, Inc.
Location:
Warrendale, Pennsylvania, United States
Salary:
13$/hr
Posted:
November 15, 2016
Description:

Our client, one of the leading pharmaceutical companies, is currently seeking Customer Service Reps for their Warrendale, PA location.

In addition to working with the world’s most recognized and trusted name in staffing, you would be eligible for:

A competitive hourly pay rate with weekly checks

Online continuing education via the Kelly Learning Center

Several employee discounts

And more!

Job duties-Receive and place telephone calls. Perform data entry and use software programs. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. Requires close attention to accuracy, performs independently, subject to practices and procedures.

Must have-

Must have 2yrs customer service experience (open to retail customer service experience)

Call center is a plus!

At least 6 months at previous employers

Working Hours: 930am-6pm, Mon-Fri.

Pay Rate: $13 per hour then $14.50 of hired on.