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Customer Attendant Officer

Company:
goldenpetalsintegrated gmail.com
Location:
Nigeria
Salary:
70,000
Posted:
November 12, 2016
Description:

Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.

Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.

Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Accomplishes information systems and organization mission by completing related results as needed.

Customer Service Manager Skills and Qualifications:

Customer Service, Process Improvement, Decision Making, Managing Processes, Staffing, Planning, Tracking Budget Expenses, Analyzing Information, Developing Standards, Help Desk Experience, Emphasizing Excellence.

REQUIREMENT

Interested applicants should have a minimum of OND. Other qualifications will be an added advantage.

MODE OF APPLICATION

Interested candidates should forward their updated CV to HR through this email: bodait@job2r.com