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Auto Body Shop Manager

Deluxe Auto Body & Frame, Inc
Cleveland, Ohio, United States
November 12, 2016

This is a fast growing Auto Dealership, that has opened a new Auto Body Shop. We are currently looking for a candidate to help us grow this new business, help with marketing and customer attraction, work with insurance companies, and create estimates. We are also in the process of building a website and the new manager will take the responsibility of this project, including maintaining social media accounts. The manager will work with the vendors and create new partnerships throughout his time.

The manager does not have to work with the technicians or the production end of the business, as we have a well-established system with an excellent supervisor.

The candidate does not have to have a specific experience in collision repair but experience in the auto industry is a plus.

This position is responsible for overall accountability of managing a Body Shop department, developing body shop business, ensuring satisfied customers, and promoting our products and services.

Job Duties:

Take all necessary steps to exceed customer expectations and ensure a positive experience

Recruit, hire, motivate and retain the highest quality staff

Take an active role in company sales

Monitor Body Shop Department performance with key metrics, including revenue, profitability, and efficiency

Provide accurately estimate/quote services

Develop strong alliances with vendors and Insurance Representatives

Manage work order system and service invoicing

Ideal Candidate will possess the following qualities:

Excellent interpersonal, leadership, and communication skills

Good understanding of mechanical components and associated repair

Clear understanding of customer service, sales and marketing

Knowledge of profit and loss statements and how to use them to manage a business unit

A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan

Requirements for Body Shop Manager:

Excellent communication skills verbal and written

Previous Body Shop management experience is a plus, not mandatory

Must have experience as a Manager with ability to manage employees and processes

Benefits Include:

Base Salary

Generous commission on monthly basis with each customer attraction