Job Description Infosys - ORCALL – 18352BR - Service Contracts (MD)
Location for this position is located in Maryland - USA. This position may require travel .
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Desired Skills & Experience
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience within the IT Sector
• 4+ years of experience in Service Contract and Install base modules having good knowledge on Service and usage contracts.
• Hands on experience of working on service contracts covering the functions of usage contracts with service and usage lines, contracts creation through sales order integration, contracts integration with Accounts receivables, billing schedule management of contracts, pricing through standard pricing and price breaks.
• Understand implications of using different accounting and invoicing rules, counters functionality for usage contracts and its invoicing, install base integration with contracts, system concept of install base & tracking of items throughout the contract lifecycle in install base
• Interact with customers and work with Onsite teams with reference to project and support activities
• Work independently and as a team player, collaborating with peers and other team members
• Perform System, Integration and User Acceptance testing as part of upgrade / implementation projects
• Provide ongoing Maintenance and Support activities, participate in Sales and various pursuits focused on our clients' business needs.
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