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Receptionist / Account Administrator

Arkansas, United States
November 11, 2016

Receptionist / Account Administrator

Primary Responsibilities:

Processing endorsements, cancellations, banking changes and changing payment plans

Verifying proper coverage and billing

Processing customer payments, bank deposits, petty cash management and account coding

Controlling the flow of walk in customers and callers

Monitoring and distributing incoming and outgoing mail, faxes and couriers

Skills and Experience:

2+ years customer service experience (previous insurance experience preferred but not required)

Level 1 or 2 General Insurance license or willing to obtain within 6 months

Exposure to Agency Manager is an asset

Proficient in MS Office – Word, Excel, Outlook

Excellent customer services skills and adept in conflict resolution