The Conference and Events Assistant role involves a range of duties, including: ensuring conference and events rooms are set up to a high standard according to guest requirements before they arrive, servicing the rooms during their event and being ready to help to make sure the event runs smoothly on the day.
You’ll also serve food and drinks as and when required.
From syndicate rooms to conferences, exhibitions private banqueting/dinners and weddings you will ensure all of our guests receive efficient, professional and friendly service at all times.
.individuals who are caring and take pride in all that they do.
.must be personable, reliable, inspirational, driven and enthusiastic by nature
• Identifying customer service problems or issues before they arise.
• Displaying a positive, friendly and informal manner with customers.
• Showing a sense of urgency on behalf of customers and actions requests quickly.
• Undertaking work in a well-organised and systematic way.
• Working effectively with colleagues and other departments.
• Striving for excellence by paying attention to important detail.
• Ensuring promises are kept by following through on customer requests.
• Maximising sales opportunities through upselling, cross-selling and achieving add-on sales.
The successful applicant must have previous experience in customer service preferably in a hospitality related role, be able to work flexible hours on a shift basis on any day of the week. An aptitude for attention to detail and the ability to work on own initiative while maintaining a cheerful disposition is required.
Education;HND and Bsc in relevent field
2-6 work experience in managerial level
Nigeria Custom Service Recuitment Form 2016
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