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Customer Service Representative

Company:
Randstad Staffing
Location:
Chandler, Arizona, United States
Posted:
November 21, 2016
Description:

Location: Chandler AZ USA 85224

Hours/Schedule: Monday-Saturday Shifts are from 7:00 AM to Midnight

Employment Type: TTH

Job Description:

Assists customers with questions or issues regarding their accounts received via phone and/or correspondence.

Calls are predominantly routine but may require deviation from standard screens, scripts, and procedures.

Uses computerized system for tracking, information gathering, and/or troubleshooting.

May require advanced knowledge of the organization, products and/or services.

Must have good communication and problem-solving skills.

May research issues or transfer to a research function.

May involve cross selling or up selling of other financial products.