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Data Entry Representatives

Company:
Kelly Services, Inc.
Location:
San Francisco, California, United States
Salary:
$15-$16/hour
Posted:
November 21, 2016
Description:

Kelly Services is currently recruiting for data entry representatives to support renewal operations for one of the leading technology and networking companies in San Francisco, CA. This assignment starts December 5- January 27, 2017 and pays $15-$16/hour.

Job Description:

This role is responsible for processing customer renewals for auto-renewal subscriptions. You will ensure high customer satisfaction during the renewal cycle, ensure a high-level of data accuracy, and partner with the renewals account managers to provide a seamless customer interaction.

Responsibilities:

Execute all phases of subscription renewal lifecycle to include notifying customers of renewal, creating quotes, and closing renewals opportunities for accounts under $5,000 in value with an auto-renewal. (Data entry of quotes, etc)

Pass upsell and product information requests to renewals account managers.

Ensure invoice accuracy and work closely with Finance to make sure payment is collected.

Assist with other special administrative projects on an as needed basis

Self Starter / High Energy / Positive Attitude / Customer Focused

Education & Experience:

Excellent verbal (via telephone) and written (via email) communications skills

Highly detailed oriented with the ability to manage a large volume of accounts, tasks and responsibilities

Strong customer service, listening and presentation skills

Some college experience

Experience with SaaS-based applications and services preferred

Experience working with Salesforce.com preferred

Term of Assignment

Full-Time, 1st shift: Monday-Friday

December 5, 2016-January 27, 2017