Sign in

Computer sales support

Chivan Resource Limited
Lagos, Nigeria
November 20, 2016

Computer sales support staff are the key point of contact between an IT organisation and its clients. They are responsible for answering queries, providing technical advice and introducing new products. Typical tasks include:

attracting new business through activities such as cold-calling, networking and meeting with potential clients

organising sales visits

clarifying customers’ and clients’ requirements and recommending the appropriate products

negotiating contracts

undertaking relevant research

maintaining sales records

giving demonstrations

making and giving presentations

attending trade exhibitions, conferences and meetings

preparing tenders and proposals

reviewing sales performance

writing reports and sales literature.

Key skills for computer sales support

Strong technical and sales skills

Excellent communication and interpersonal skills

Commercial awareness

A meticulous and logical approach to work

The ability to meet high standards in programming aptitude tests

The ability to work under pressure and meet sales quotas