Sign in

Catering manager

Chivan Resource Limited
Lagos, Nigeria
November 20, 2016

Catering managers lead teams of chefs and catering assistants. They are responsible for running the day-to-day catering operations and services in restaurants, hotels and resorts. Catering managers are responsible for monitoring the quality of the food and service and for making sure that their outlets perform well. The most important part of the job is achieving good quality within a budget and maintaining high standards of hygiene and customer satisfaction. Typical activities include:

planning menus in consultation with chefs

ordering supplies

hiring, training, supervising and motivating permanent and temporary staff

organising staff rotas

ensuring that health and safety regulations are strictly observed, recorded and archived

monitoring the quality of the product and service provided

keeping to budgets and maintaining financial and administrative records.

Key skills for catering managers

Excellent communication and interpersonal skills

Strong organisational and time management skills

Decision making skills

Ability to manage in a diverse environment with a focus on client and customer services

Good business and commercial acumen

Strong leadership and motivating skills including the ability to build strong relationships with customers and staff

The ability to think quickly, work in stressful circumstances and stay calm in a crisis

Financial, budgeting and stock-taking skills

Knowledge of food, food hygiene (including hazard analysis and critical control points) and food preparation