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Director Of Operations

Fidel dynamic
Lagos, Nigeria
November 20, 2016

Fidel Dynamic is currently looking for an experienced Director of Operations to organize and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/She must be an excellent leader who can discover the most efficient ways to run the business.

The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.


Liaise with superior to make decisions for operational activities and set strategic goals

Plan and monitor the day-to-day running of business to ensure smooth progress

Supervise staff from different departments and provide constructive feedback

Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements

Manage procurement processes and coordinate material and resources allocation

Oversee customer support processes and organize them to enhance customer satisfaction

Review financial information and adjust operational budgets to promote profitability

Revise and/or formulate policies and promote their implementation

Manage relationships/agreements with external partners/vendors

Evaluate overall performance by gathering, analyzing and interpreting data and metrics

Ensure that the company runs with legality and conformity to established regulations


One year experience as Director of Operations or equivalent position

Excellent organizational and leadership abilities

Outstanding communication and people skills

Knowledge of industry’s legal rules and guidelines

In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)

Working knowledge of data analysis and performance/operation metrics

Familiarity with MS Office and various business software (e.g. ERP, CRM)

BSc/BA in business administration or relevant field; MSc/MA will be a plus

Interested Applicants should send CV to the Company HR