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Recruitment Specialist

Canyon Ranch
Lenox, Massachusetts, United States
November 07, 2016

At Canyon Ranch our mission is to inspire people to make a commitment to healthy living, turning hopes and intentions into the highest enjoyment of life. Every member of our team is passionate about inspiring our guests and each other to make that commitment to healthy living… and change lives forever. Our team has tremendous longevity, where more than half have been with Canyon Ranch for at least five years. Our culture is one of caring and helping, where we delight in making a difference in someone’s life. We were the pioneers in the healthy living vacations, and continue to offer a world class experience to our guests and staff every day. If you have passion and care to make a difference, please introduce yourself by applying, and learn more about our exceptional team at Canyon Ranch.

We currently have an opportunity for a People Services Specialist-Recruitment in our Lenox, Massachusetts office.


Responsible for achieving staffing objectives through the active recruitment and evaluation of job candidates; advising managers; and managing the entire staffing process for designated non-exempt staff including service providers and interns.

Actively manages the talent acquisition and onboarding process of new candidates and ensures all open positions are addressed in a timely manner.

Manages the acquisition process including-posting the position, interviewing, conducting pre-employment process, reference checking, making offer & conducting new hire paperwork.

Establishes multiple methods to source and recruit superlative candidates, especially for difficult to fill positions.

Guides managers through the established process of requesting additional staff when appropriate.

Ensures hiring managers & peers have attended Talent Finder 10+ training and are following the established selection process.

Works with People Services team and Hiring Manager to coordinate with outside agencies to arrange for temporary service help as needed. Receives the agency billing and reviews with managers to reconcile billing and payment in a timely manner.

Participates in job fairs, networks with schools and other bodies to identify new pools of talent for difficult to fill positions.

Manages the Requisition Book and Application Management system (Taleo). Ensures candidates are notified of status, candidates are managed and positions are opened/closed according to established guidelines.

Prepares talent related reports of all positions as required or requested.

Participates in the facilitation of the Discovery Day One and follow up onboarding experiences.

Actively involved and engaged in all People Services activities and maintains a well-rounded understanding of all People Services programs/benefits in order to provide exemplary service and support to staff.


At least one year experience in human resources-preferable in hospitality, spa or health care industry with at least one additional year of experience in recruitment.

Excellent verbal and written communication skills, outstanding presentation skills, including ability to professionally speak in public.

Proficiency in Microsoft Word, Excel, Power Point, Outlook, applicant tracking systems such as Taleo and proficiency or the ability to learn quickly with little assistance other software packages.

Strong analytical and problem solving abilities as well as strong organizational skills and attention to detail.

Good judgment, decision making regarding complex and personal issues, and the ability to maintain confidentiality are critical.

Ability to effectively handle multiple tasks simultaneously with frequent interruptions and remain calm.

Clean driving record preferred

About Canyon Ranch

At Canyon Ranch we understand that benefits matter. We are unique in the hospitality industry in our philosophy that all staff members are encouraged to take advantage of classes, lectures, spa and fitness equipment & programs offered every day. In addition, staff members are eligible for generous discounts on services, hotels stays, products and even community partner discounts.

Complimentary access to dozens of movement classes and lectures every day

Complimentary access to gyms and fitness facilities

Monthly Family Night programming for staff members to bring a guest and enjoy special staff only events presented by our professionals

Access to wearable fitness technology and other products that motivate at our cost through convenient payroll deductions

Staff member reduced tuition to the Life Enhancement Program in Tucson for themselves and their family members at up to 90% discount

Medical plan with generous plan coverage at affordable contribution levels

Dental plans that fit your needs and cover services most staff members can really use

Pharmacy coverage for prescriptions that includes no-copay for certain medications

Well Credit program which allows staff members to earn significant discounts on their contribution amount as a reward for living a healthy lifestyle

Free Know Your Numbers program where staff members can learn about their own biometric and health measurements in order to make healthy choices

Vision plans for staff members and their dependents who wear corrective lenses

Flexible spending accounts

Short term and long term disability plans

Ability to purchase additional life insurance for staff members and their dependents beyond what Canyon Ranch already provides

401(k) retirement savings plan with matching contributions

Employee Assistance Plan

Paid Time Off

Lifeline Loans