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Service Manager

Lawton, Oklahoma, United States
Based on experience
November 07, 2016

The Service Manager is responsible for managing the service department by effectively scheduling technicians and service appointments. To meet budgeted objectives in the areas of sales, units and profitability within company policies and guidelines. To assist technicians in daily work routines. To maintain a safe and clean store environment with first class facilities and state of the art equipment at minimal capital outlay. To maintain customer relations to ensure long term growth in sales and profits. To maintain customer and associate satisfaction. Deliver quality work on time every time to customers. To train and develop service department associates by ensuring that all on boarding and career development is identified and made available to performing associates. The Service Manager must complete additional projects assigned by the Manager. Driving guest vehicles is an essential function of the job.