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Customer Service Officer

Company:
ALLEN GLOBALENTERPRISES
Location:
Lagos, Nigeria
Salary:
120,000
Posted:
December 10, 2016
Description:

Serves customers by providing product and service information; resolving product and service problems

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

NOTICE: All interested applicants MUST be energetic and between the age range of 27-45 yrs of age. CV’s should be forwarded to the company's email address.

All interested applicants must be resident in Lagos state and its environs