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Production Support Engineer

Mayovika LLC
Plano, Texas, United States
November 04, 2016

Our Client is interviewing the candidates now. On-Site Interview is required. This position is only open for GC Holders, US Citizens, EAD GC or EAD H4 holders.

Job Position: Production Support Engineer

Number of openings: 2**

Job Location: Plano, TX**

Job Type: 3 Months Contract and then hire by End client (Leading National Bank)**

Pay Rate: $56/hr on W2**

Job description:

Role Responsibilities:

• First point of contact for business requests and reported impact (Business facing)

• Monitoring and alerting of critical trading system environments (Core)

• Release implementation and post-release testing (Core)

• Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts (All)

• Troubleshooting of complex systems issues (All)

• Proactive identification and resolution of problem hotspots (All)

• Development of tools and driving efficiency/stability improvements (All)

• Accurate tracking of support effort to enable effective management reporting (All)

• Enforcement of change management policy (All)

Relevant areas of business expertise would include:

• Product knowledge – Fixed Income, Currencies, Commodities, Credit, Mortgage-backed Securities, Interest Rate Derivatives

• Electronic trading and exchange connectivity

• Market data distribution

• Risk delivery

The core set of technical skills that are beneficial in the role are:

• Operating systems: Solaris, Linux, Windows

• Scripting languages: Unix Shell, Perl, Python

• SQL (Intermediate level: multi-table joins, grouping results, etc

• Grid computing and batch management

• Well rounded understanding of infrastructure disciplines (network, server, storage, messaging)