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Business Analyst with ServiceNow Implementation

Ventures Unlimited Inc.
Fort Washington, Pennsylvania, United States
November 15, 2016

Role : Financial Business Analyst with ServiceNow Implementation

Location : Fort Washington, PA

Type : Long Term Contract

Job Description :

• Exp: 6+ years; with experience working for a financial client in the past .

• Experience in at least 2 end-to-end ServiceNow implementations;

• Strong experience in ServiceNow configuration and customization;

• Should have Digital background.

• Knowledge of website and mobile platforms for eCommerce sites/apps, Portals, and/or CMS systems.

• Good knowledge of Web Development (HTML, Ajax, JavaScript, SOAP, HTTP, REST, jQuery, AngularJS, Backbone.js CSS, Bootstrap)

Responsibilities :

• Assist with the design and development of client strategies around digital solutions.

• Capture user requirements and translate into business and digitally enabled solutions across a range of industries.

• Create well-articulated and specific functional documentation.

• Conduct user reviews and assist in the running of stakeholder meetings.

• Assist with the management of senior stakeholders.

• Understand and translate client needs into business and technology solutions, providing consultation on the customer digital journey and digital transformation.

• Analyze As-Is and To-Be processes to define system/technology/business requirements.

• Support the delivery of quality functional/application digital designs.

• Support the development and implementation of quality business digital solutions for the client and align delivery to business goals.

• Assist with proposal developments.

• Work in a fast growing and challenging environment with like-minded people who are eminent in their respective technical field;

• Develop solutions through collaboration and discussion, within our teams and with clients;

• Work with high profile clients on a variety of local and regional engagements.

• Take the challenges to conduct the R&D/POC on the new technologies;

• Contribute towards the technical design of technical solutions based on client requirements and other constraints;

• Perform software configuration, development, testing, implementation, maintenance support, user training, and prepare system documentation;

• Provide user and application support to clients, including troubleshooting, bug fixing, program enhancement and documentation;

• Participate in product design, technology research and development;

• Follow software engineering best practices and proper quality management in all work.

Requirements :

• Knowledge of website and mobile platforms for eCommerce sites/apps, Portals, and/or CMS systems.

• Good oral and written communication skills in both English and Cantonese.

• Good client management experience and able to deal with both business users and technical personnel.

• Bachelor or Master of Science in Computer Science, Information Systems, or a related field.

• Experience working on Mobile/ Multichannel projects a plus

Education: MS/ MBA or BS/B.Tech or post graduation in computer science or equivalent degree

Thanks & Regards

Rahul Kumar

Ventures Unlimited Inc.

Tel: 856-842-1988 Ext – 157

Ph : 856-380-0434