Credit & Collection Analyst
• Credit Liaison to handle large high profile accounts and resolve all past due issues.
• The primary role of the Credit Liaison position is to research and analyze customer account challenges that hinder the customer experience and their ability to making payment on their account.
• They are responsible for resolving rejections related to Electronic Data Interchange (EDI) invoice transmissions in a timely manner to maximize cash flow and minimize AR agings, bad debt write-offs, and adjustments.
• Support and communicate with the Customer, Sales Reps, Accounts Receivable/Collections, and Ebusiness Analysts via telephone, email or conference calls to ensure systemic EDI invoicing issues and unique process flow requirements are investigated, addressed and resolved so payment can be made.
• Assist with re-implementation of problem accounts with complex set-ups resulting in increased cash flow.
• Resolution will also require the candidate to analyze and resolve unsuccessful invoice transmissions.
• Must also understand - billing set up, invoice correction processes such as credit and rebill processes, pricing file processes, and customer service processes.
• Business to Business Collections experience (Minimum 2 years)
• Experience with large sensitive Customer Service preferred
• Intermediate Excel/Word experience (Minimum 2 years)
• Excellent Communication Skills (verbal and written) and problem solving Skills
• Corporate/Finance experience highly desired
• Excellent Communication Skills
• Ability to multi-task and prioritize
• Intermediate Excel / Word Experience Required 2 Years
• Excellent Communication Skills (verbal and written) Required
• Experience with Large Sensitive Accounts Preferred Desired
• Invoice Rejection with Electronic Data Interchange Systems Required
NOTE: Candidate must be US Citizen/ Green Card Holder/Permanent Resident of US
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